Activate from the Online Command Line

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When you order a Neo License, Euresys sends you a Ticket ID required to activate the license on your system.

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A Ticket ID is made of 5 groups of 5 alphanumeric characters separated by a dash.

For example: TT5YY-HYAGN-Q2PBU-U7K7J-DKJJQ

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You can activate your license either directly on the computer, as a software license, or on a Neo USB Dongle, that you can buy from Euresys.

6514 Neo USB Dongle

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In the case of the software container, the license is strongly linked to a single computer system, while with a dongle you can move it easily from computer to computer.

Select a container

1.

To select a license container, use the ListContainers command of the Neo License Manager.

All the containers compatible with Euresys licenses are listed:

> NeoLicenseManagerCL.exe ListContainers
Container list:
     130-3613949292 (software)

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A software container appears in the list with a serial number starting with 130-.

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A dongle appears in the list with a serial number starting with 3-. This serial number is also written on the dongle itself.

2.

To create a software container, use the CreateSoftwareContainer command of the Neo License Manager.

> NeoLicenseManagerCL.exe CreateSoftwareContainer
Software container 130-3245488904 has been created.

If you already have a software container on your system:

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We highly recommended you to use that one.

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Create a new software container only if the old one is broken for any reason. The old license container unavailable for activation purposes.

3.

Copy the serial number of the container you want to use for the next step.

Activate the license

1.

To activate the license, use the ActivateLicense command of the Neo License Manager with the serial number of the container.

> NeoLicenseManagerCL.exe Activate -t TT5YY-HYAGN-Q2PBU-U7K7J-DKJJQ -sn 130-3245488904
Activation of ticket TT5YY-HYAGN-Q2PBU-U7K7J-DKJJQ has been done succesfully.

The command associates the Ticket ID to the container and activates the license.

Check the Neo License presence

1.

To check the presence of the license, use the ListLicenses command of the Neo License Manager.

The new license appears under the serial number of the license container.

> NeoLicenseManagerCL.exe ListLicenses
Licenses on container 130-3613949292 (software):
     Open eVision EasyOCR

Troubleshooting

Command line help

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To get help about the syntax and the usage of the command line, use the Help command:

> NeoLicenseManagerCL.exe Help
Here are the available commands and their arguments:
ListContainers [-filter (dongle|software)]
ListLicenses [-sn SERIAL]
ApplyLicense -path PATH
CreateSoftwareContainer
GetFingerprint -sn SERIAL -path PATH
CheckStatus
Report -path PATH
Activate -t NEO_TICKET_ID -sn SERIAL
Reactivate -t NEO_TICKET_ID -sn SERIAL
RequestActivationFile -fingerprintPath PATH -outPath PATH -t NEO_TICKET_ID
RequestReactivationFile -fingerprintPath PATH -outPath PATH -t NEO_TICKET_ID
RequestEmergencyActivation

Emergency licenses

If you need a license for a limited time (for instance while waiting for some support), use an emergency license.

1.

To activate an emergency license , use the RequestEmergencyActivation command:

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These licenses activate all Euresys products.

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They are valid for 8 days.

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You can repeat this a maximum of 3 times.

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For security reasons, you cannot activate emergency licenses on virtual machines.

> NeoLicenseManagerCL.exe RequestEmergencyActivation

License recovery with a software container

If you have to reinstall the system and lost your licenses:

1.

Create a software container.

2.

Activate the license with the old Ticket ID to try to recover all the licenses associated to the container where you first activated this Ticket ID.

This only works if:

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It is done in a new, empty container.

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The system is recognizable (the hardware is more or less the same).

3.

If this does not work, perform a reactivation.

Reactivation

If the recovery does not work or if you lost your licenses and the system has changed significantly (for instance after the failure and replacement of a hardware component), you need to perform a reactivation.

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This transfers your lost license on a container on the new system.

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By default, the reactivation is disabled.

1.

Contact the support to obtain a reactivation authorization for the corresponding Ticket ID.

2.

Once the reactivation is authorized, follow the license activation procedure described above but use the Reactivate command instead of Activate.

Make sure that you reactivate only a license from a lost or broken container, as that container will be blacklisted and you cannot use it again for licensing procedures.

Error reporting

If anything fails, the Neo License Manager returns an error and information about it in stderr.

1.

To recover the stderr log in the command line, you can use 2> redirection, as follows:

NeoLicenseManagerCL.exe Activate -t TT5YY-HYAGN-Q2PBU-U7K7J-DKJJQ -sn 130-3245488904 2>c:\tmp\error.log

2.

If you need more information, use the Memento tool from Euresys.

3.

To check the status of the licensing system on your computer at any time, use the CheckStatus command of the Neo License Manager.

> NeoLicenseManagerCL.exe CheckStatus
** Starting List Product Item for box 130-3613949292 and firm code 6001261 **
  Found Productcode (Dependency: 0x7): 4305
    Text (#=20, Dependency 0x00):  "Open eVision EasyOCR"
    Extended Protected Data (#=16, Type 136, Dependency 0x07): 6c 63 64 63 00 01
 9b 05 00 00 00 00 00 00 01 00
** List Product Item finished without errors **